MobileRead Forums - View Single Post - M92 -- dead? frozen? bricked?

Federico F. · 08-21-2013, 01:21 PM

Good evening everyone (at least fellow europeans),

After 20 mostly fine months with my Onyx Boox M92 it finally stopped working. I very much fear that there is an issue with the screen according to this post by Booxtor https://www.mobileread.com/forums/sho...6&postcount=17, since the screen is frozen and the led under the joystick stays blue for 10 seconds after pushing the On/Off button.

I'm writing here since the case is similar to the one of Chexmix and others participating in the topic.
I tried to charge it with different cables both through the wall plug and through my computer but nothing happens apart from the steady orange led.

I assume the issue is covered by the mandatory 2-years warranty and I would like to know how to proceed in order to have it serviced under warranty.

I will let you know how things go... hopefully well, because I do trust Booxtor, but in the case of Chexmix it looks like a long agony rather than a path to salvation

!

08-21-2013, 01:21 PM	#90
Federico F. Member Posts: 17 Karma: 10 Join Date: Jan 2012 Device: Onyx Boox M92	Good evening everyone (at least fellow europeans), After 20 mostly fine months with my Onyx Boox M92 it finally stopped working. I very much fear that there is an issue with the screen according to this post by Booxtor https://www.mobileread.com/forums/sho...6&postcount=17, since the screen is frozen and the led under the joystick stays blue for 10 seconds after pushing the On/Off button. I'm writing here since the case is similar to the one of Chexmix and others participating in the topic. I tried to charge it with different cables both through the wall plug and through my computer but nothing happens apart from the steady orange led. I assume the issue is covered by the mandatory 2-years warranty and I would like to know how to proceed in order to have it serviced under warranty. I will let you know how things go... hopefully well, because I do trust Booxtor, but in the case of Chexmix it looks like a long agony rather than a path to salvation ! Last edited by Federico F.; 08-22-2013 at 08:36 AM.