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Old 08-17-2013, 10:59 AM   #15
theducks
Well trained by Cats
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Quote:
Originally Posted by speakingtohe View Post
Perhaps unrealistically I would expect the credit card companies to be hot on the trail. In many cases they are the ones that pay if a charge is denied aren't they?

Helen
A Disputed charge goes back to the Merchant that processed it who has a few days to provide proof the transaction was valid and the goods and services were delivered.
Based upon that (lack) information, the disputed charge may be 'charged back' ($ removed from the merchants account).

I underline 'Delivered' because, a shipment made to an incorrect address when the merchandise is lost or denied that it was delivered (or stolen from the porch/bin) is not considered the insurance responsibility of the carrier to the proper customer. They delivered as addressed.
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