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Old 08-15-2013, 04:15 AM   #4
paola
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Posts: 2,840
Karma: 5843878
Join Date: Oct 2010
Location: UK
Device: Pocketbook Pro 903, (beloved Pocketbook 360 RIP), Kobo Mini, Kobo Aura
Quote:
Originally Posted by robko View Post
The various Kobo's do tend to be sensitive to unplugging from USB without being properly ejected, so you're likely right that that is the cause of your problem. If memory serves to do a factory reset on the mini: hold the power button ON for 15-20 seconds (that makes sure the device is off), then press and hold the pin hole in the back and while holding it turn the device ON. That should get you into factory reset which hopefully will straighten out your issues. With luck you shouldn't need to play with the internal SD card etc.
yes, hopefully this will work for you. If it does not, you may want to try the live chat and get authorised for a replacement unit - unless you are happy to play around with the SD card, but I think that will void the warranty on the device (this is what I ended up doing).

Good luck, hope the hard reset works!
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