yes Peter and yes Shopaholic thanks for your replies.
I did plug it in the wall charger, that's how I usually charge it...
Regarding Sony support, they sent me a link
https://us.en.kb.sony.com/app/answer...2C66/kw/frozen
which was not helpful unfortunately, then I called and also chat with them... they said to send it for service. OK, I said, what is an estimate for repair? They said it is 99 cad + tax for replacing with a refurbished one actually. I said I paid 95 cad for my new one about 1.5 years ago...then they replied with a link to their store for PRS T2 at 99 cad +tax.
But I bought today the PRS T2 from Future Shop at 79 cad +tax

, also I ordered today a Kobo Glo at 129 cad+ tax and includes a sleep cover (from Costco Canada).
Regarding my PRS T1, is still unchanged, frozen, and I had enough for now...maybe I'll try later on when I have time or maybe I'll just try to take it apart and make it back...we'll see