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Old 08-10-2013, 11:05 AM   #4
taming
Trying for calm & polite
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Posts: 4,012
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Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
Try the other kind of factory reset. Slide the power switch and hold it on for about 20 seconds. Release it. Now press the light button and pull the power switch again, continuing to hold the light button down until you can see that the factory reset is happening.
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