Yesterday I tried to power on my Aura, but nothing happened. The power slider seemed to be unresponsive. After plugging the device to the usb-port it restarted . I tried to open a book, but nothing happened, the screen seemed to be frozen again. Plugging the device out and in again made the Aura reboot. After I had tried this several times, I checked if Calibre would recognize the device. It did and so I applied one new book to my Aura.
After safely removing the device from my mac, nothing happened, the screen remains unchanged. Again I plugged the device in, it rebooted and showed the picture below (Aura.jpg).
Then I decided to do a factory reset via the menu. The reset process started and got stuck in the restoring screen, 2 bars from 5 (Aura2.jpg). The screen is frozen now. I tried every known reset procedure multiple times, each while connected to the mac or connected to a power-plug or even disconnected. I repeated this after having charged the device over night (though the battery has been at 90%) with no effect. I even used different usb-cables.
The LED seems responsive, but only when connected to a power source. Then the LED shows a white or blueish light, when I push the power slider. So I assumed that the device might have a frozen screen, but i could still do a factory reset from memory. But this leads to nothing.
I would open the device to check if there is something wrong with the uSD card, but that would ruin my warranty, the device is only 2 months old.
You've been very helpful in the past, maybe someone has an advice if there is anything left what I might check.
I hope I could have made myself clear, because English is not my native language. Thank you in advance
