Quote:
Originally Posted by henrikb
The thing that I have strong issues with, however, is that suddenly the iLiad feels left dead cold. And I think that a lot of people purchasing the iLiad in the last 6 months feel the same.
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I'm sure they do, I've been there myself, not with an iLiad, but still. It feels pretty crummy, even if you
do half expect it to happen.
Quote:
Originally Posted by henrikb
Regarding iRex' B2B focus - I wasn't told anything about that when I shelled out 700€ for the iLiad. The day you start selling to customers, you can't defend yourself by afterwards claiming B2B focus.
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Their B2B focus has been there since the beginning, way back in 2006. When they first allowed themselves to be arm-twisted into selling the iLiads to individuals in June of that year, they required a
formal, written statement that each buyer acknowledged that the device was still beta.
In the intervening time they haven't squawked all that much about the B2B side of things, but I think that's partly because they let all the individual consumers distract them from it, and they likely lost sight of the fact that folks who came to e-ink devices fresh in the meantime (as I'm guessing you did) wouldn't have any way to already know about their B2B thing.
I know that's doesn't keep it from being as frustrating as all get out, but at least it's an oversight rather than a deliberate deception.
Quote:
Originally Posted by henrikb
Regarding the USB analogy: What I'm asking for in terms of support is to me the same as that nVidia should update the drivers to their graphics cards to make sure that bugs are ironed out. It's not much - and it should be the bare minimum.
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I'd agree with you there completely -- if they're going to continue selling the iLiad, they ought to continue to improve the existing firmware for it, in as much as the hardware itself permits. That's always the kicker, isn't it?
Quote:
Originally Posted by henrikb
All in all, I still love my iLiad but it's just not ready yet.
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I'm glad that you can still see the things that made you choose it in the first place. That's something, at least.
