Thread: Aura HD Should I return Aura #3?
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Old 08-04-2013, 06:16 PM   #8
graycyn
Wizard
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Posts: 1,591
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Join Date: Aug 2010
Location: NE Oregon
Device: Kobo Sage, Pocketbook Era, Kobo Forma, Kindle Oasis 2
Quote:
Originally Posted by murg View Post
They may be out of White ones. The Kobo Australia site doesn't have any white ones.
Then the correct thing for Kobo CS to do would have been for CS to ask me whether I would accept the color they had in stock. Or give me a choice between brown and black. Or offer a refund. Or ask if I'm willing to wait for the correct color to be in stock.
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