Thread: Mini Problems with Kobo Mini
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Old 08-04-2013, 02:35 AM   #14
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Transonic View Post
I have been unable to find a telephone number for this company. They have a web site which has an enquiry form on it but it appears that when you submit an enquiry it goes straight through to Kobo c/s in Canada. The reply I got back from Kobo c/s in Canada said "as its under store warranty we cant help you, contact the retailer!!!!@" which I am unable to do. You may know the company concerned they have the same name as a very well know bookseller here in Australia....but it turn out they are completely independent of the other well know company. If I had known this I would of gone to JB HiFi instead for my reader.
Which one? Kobo list Mini's as available from Angus & Robertson, Collins and BookWorld. None of them are working at the moment. Collins is the only one responding, the others are unknown domains. From memory of the last time I looked at them, I thought two of them might have been the same site with a different theme.

If the contact from the site goes to Kobo in Canada, then it is their responsibility. At the least, they should be able to give you the correct contact details for the exchange.
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