Quote:
Originally Posted by davidfor
From your description, I think it is faulty. You said it was a local on-line shop, which means under Australian law they have to replace or refund. Don't take no for an answer.
Having said that, I can think of a report that someone found that the internal SD card was faulty. They replaced that, put a new image on it and everything worked OK after that. If you want to try, there are instructions here to open the Mini and do this.
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I have been unable to find a telephone number for this company. They have a web site which has an enquiry form on it but it appears that when you submit an enquiry it goes straight through to Kobo c/s in Canada. The reply I got back from Kobo c/s in Canada said "as its under store warranty we cant help you, contact the retailer!!!!@" which I am unable to do. You may know the company concerned they have the same name as a very well know bookseller here in Australia....but it turn out they are completely independent of the other well know company. If I had known this I would of gone to JB HiFi instead for my reader.