Thread: Tablet HD+ frozen at 99%
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Old 08-02-2013, 12:27 PM   #3
geertm
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Posts: 822
Karma: 2000000
Join Date: Apr 2009
Location: The Netherlands
Device: Kobo Aura One
Quote:
Originally Posted by booklover6 View Post
Could use some help....our new since last month Nook HD+ was working fine when I used it last night. My little girl opened the case this morning and tried to drag her profile to open it. I'm not sure if it went into reboot at that time, but when she handed it to me, it was on the 99% screen. And is still there. I have turned it on and off a couple times, plugged it into the outlet, plugged it into the charger, nothing is working. I took the SD card out and restarted it, also. It goes up to 99% and stops there.

Can anyone help?
Solution copied from the B&N forum:

Press power button and 'n' button for 30 seconds. This does a soft reset. After that it should load up fine.
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