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Just for a little perspective. From all the CyBooks we sold, less than 1% have had a screen breakage. One of them was my CyBook. And i know for a fact, that it didnt break just from lying around.
So while it is very unfortunate for the user with the broken screen, Bookeen does not seem to have a general problem with the screens.
What many people forget is how these brakages happen. You twist or drop te device and everything looks fine. There is only a tiny hair fracture in the glass layer. Later, when the devce is lying around and the temperature changes, the tiny fracture grows and you can see it with your own eyes. So while i dont want to say, that it is impossible, that some screens might break due to faulty installation (i have no way to prove or disprove this), i must say, it is definately not an obvious Bookeen manufacturing problem.
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