Quote:
Originally Posted by BWinmill
I agree that it isn't the best approach to customer support. On the other hand, giving refunds on digital products leaves them in a difficult position. The consumer has the goods. There is no way to actually return those goods.
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Is it possible to remove the DRM authentication on the file so that it's no longer able to be read? I know Amazon can do that with their DRM, is it possible with Adobe DRM?