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meeera · 07-29-2013, 08:54 AM

It doesn't say PDF anywhere on the product page, and it specifically lists the product as being suitable for a variety of six inch eink readers. No two ways around it; that's a lie. I figured it was incumbent on me to check compatibility with my hardware. I did. I was lied to.

How hard is it to just say it's a PDF? Why cover it up? Why hide it behind "Adobe Encrypted [DRM]", which doesn't mean "PDF" in any language?

Now they're refusing a refund "because the book was already downloaded". Um, yeah, I had no way of knowing it was a PDF without downloading it; and I emailed within minutes to ask for the refund.

I'll be avoiding Diesel like the plague in future.

07-29-2013, 08:54 AM	#6
meeera Grand Sorcerer Posts: 5,830 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	It doesn't say PDF anywhere on the product page, and it specifically lists the product as being suitable for a variety of six inch eink readers. No two ways around it; that's a lie. I figured it was incumbent on me to check compatibility with my hardware. I did. I was lied to. How hard is it to just say it's a PDF? Why cover it up? Why hide it behind "Adobe Encrypted [DRM]", which doesn't mean "PDF" in any language? Now they're refusing a refund "because the book was already downloaded". Um, yeah, I had no way of knowing it was a PDF without downloading it; and I emailed within minutes to ask for the refund. I'll be avoiding Diesel like the plague in future. Last edited by meeera; 07-29-2013 at 08:57 AM.