Oh I just try going to their website and it crashed! It looks like this isn't a Kobo issue even. I am betting it's a website issue. I keep getting the script has not responded message on Firefox.
So I guess I need to report this issue now.
Okay so Firefox and Chrome it freezes but IE9 it works. It looks to me that there isn't testing being done on the website for other browsers.
Edit: I have submitted a ticket with screenshots. I even tried safe mode but the site still freezes. It also freezes using the Android app browser. The Android app works fine though.
If any of you are having the same behavior please report it to Support so we can get this fix! It's not device specific as first thought it's who ever coded the website didn't take into account no one uses IE anymore.
Do they have a mobile version of their site? If so what's the url? I can't find it to test with.
Note: I have 12GB uploaded so I am wondering if it just can't handle the load. If anyone with just a few files uploaded has the same thing happen to them let me know.