Quote:
Originally Posted by knauck
Perhaps flamer is not the right word. I am not much of an internet citizen, but I heard a colleague describing people who start crap or say obviously incorrect things on IRC or boards as flamers and trolls.
#6 and #7 are patently incorrect and obviously do not address the real subject matter. #20 is clearly un-called for.
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Thanks for the reply.
I see it as post 6 trying to help even if misguided.
Post 7 as reacting too quickly in a defensive manner to something they found offensive whether intended that way or not.
Post 20 was snarky and uncalled for
but still not flaming. And to be fair the big red letters and you have been warned in the first post will set of an adverse reaction in many who will see you as perhaps being a bit arrogant and presumptuous in issuing such a stentorian warning about something that most are aware of already. (customer service people are often misinformed or unknowledgeable).
Overall I think you have had a kind reception by most but I can understand your dismay if you have been lucky enough to have never encountered bad service before.
Good luck with getting every thing mostly settled to your satisfaction, and I am sure you will.
Helen