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Kobo replaced my Glo that had a cracked screen, I spoke to their helpdesk and explained that I went to sleep after reading and put it on the bedside table, woke up the next day and there was a perfect horizontal crack across the centre. I don't know if it was a manufacturing fault (pressure on the glass for example) or if I leaned on it while getting up to go to the toilet in the night.
Fair play to them they said it wasn't a problem and it would be swapped out. I originally contacted them to ask how much a screen replacement would be as it was only 2-3 days after it launched and wanted to check if the price would be that high I might as well buy a new one.
Send them an email, you might be lucky like I was, or at the least sending it to them to be fixed will be less than buying a new one.
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