Quote:
Originally Posted by HansTWN
Does this apply to comments made on a forum? Or only to blogs and online magazines? Is there no grey area, if the company didn't put them up to it but it was those two guys' own idea?
It is despicable, but is it illegal in this context?
|
It looks like it's a database that's used to acquire evidence when an investigation is launched, and to determine whether an investigation should be launched based upon a pattern of complaints. It is the FTC's job to figure out whether forums are within the scope of consumer protection laws. It is also their job to determine whether the two guys or the company is to blame. It is doubtful that the operations of the company or lives of these guys will be inconvenienced if the complaint doesn't fit the FTC's mandate or if their actions are despicable but legal.
I would think the big question is: who, if anyone, should be launching the complaint. The forum moderators or affected consumers?