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ac9ts · 07-25-2013, 08:31 PM

More info. We did a factory reset and the problem is still there. When you press Newstand or books, and then press Store, it comes back to the empty bookshelf view. If you press Music, Video, or Apps and then press Store, it goes to the respective store where things can be downloaded. Buying Music, video, and apps from the web (on a PC, not through the Kindle) also works where the purchase is pushed to the device. Books that are purchased on the web do not get pushed.

The system software is 6.3.2_user_4110520 if this helps. I'm assuming this is the latest as the Update your kindle button is grayed out.

I even loaded a .mobi through the USB and it does not show up on the bookshelf.

I have just rooted the device so if there is a backdoor in that would be useful, it's available.

Any thoughts?

07-25-2013, 08:31 PM	#5
ac9ts Enthusiast Posts: 29 Karma: 10 Join Date: Nov 2009 Device: Jetbook	More info. We did a factory reset and the problem is still there. When you press Newstand or books, and then press Store, it comes back to the empty bookshelf view. If you press Music, Video, or Apps and then press Store, it goes to the respective store where things can be downloaded. Buying Music, video, and apps from the web (on a PC, not through the Kindle) also works where the purchase is pushed to the device. Books that are purchased on the web do not get pushed. The system software is 6.3.2_user_4110520 if this helps. I'm assuming this is the latest as the Update your kindle button is grayed out. I even loaded a .mobi through the USB and it does not show up on the bookshelf. I have just rooted the device so if there is a backdoor in that would be useful, it's available. Any thoughts? Last edited by ac9ts; 07-25-2013 at 09:50 PM.