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I think people are just tired of the overall pattern of one step forward, two steps back that seems so prevalent with Kobo firmware upgrades. My opinion is that more time should be spent on what we called Systems Analysis and Design 101 back in the day.
They seem to waste a lot of time trying one thing and then reversing themselves in the next update rather than spending a little time getting their bearings or presenting alternatives to a focus group for feedback prior to implementing full blown versions and then having to back peddle because they blew it. I guess this can't be viewed as anything but critical, but it's not said in a negative way. I'd like to see them do better, and think they really could if properly lead or allowed to do their jobs. I often wonder just what the stumbling blocks are at Kobo? They're obviously skilled enough to roll out entire new basic interfaces, why can't they figure out the details before committing resources foolishly and having to endlessly back peddle and tweak?
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