Quote:
Originally Posted by teija
Have you checked your credit card statement to see if they have yet? It will be handy to know, particularly if you need to chase up the order. There is another thread somewhere on here where people were being charged by Kobo, but Kobo had no records of their order! You want to make sure this does not happen.
|
That's the thread I was referring to and most/all people who were charged but kobo didn't have a record, it was because they were using an intermediary and kobo was not able to view the records of that company...and the silly CS people didn't say that, but rather kept telling the clients.. "we have no record of your purchase". I realise this is stupid, but it is also NOT because kobo was charging them for something they never intended to send. The intermediary company was just doing the whole process and kobo wasn't letting the clients know that was the case.