Quote:
Originally Posted by thorn
Now, given the reputed impenetrability of Kobo's customer service dept., all I have to do now, is hope that all goes well with my order.
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This is not everyone's feeling. Sometimes Kobo's customer service can be really bad, sometimes it's very good. Many things come into play, so it's difficult to state one way or the other for sure. Though I hope you'll never need to experience for yourself
