[Hoppy]

Hi all new to readers. as a present for my birthday my parents asked me which reader I wanted and I did a tone of research and found the onyx boox sounded like the best. now I'm having troubles with it. the "firefly" won't recognize the books I put on the sd card. it's a brand new card but to be safe I did reformat the card but still it won't see the books on the card.

I'm hoping that someone here can tell me what I'm doing wrong