Quote:
Originally Posted by them
Doesn't look like it's working. I hold power button until I get Powered Off message on the screen. I then insert paperclip in the hole and ensure it clicks on reset button; keeping it in that position I move power switch and hold for a few seconds then release. Nothing happens until I remove paperclip as well. At this point it doesn't go into restart, have to move power switch again. It then starts but Factory Reset has not been done. Waiting several minutes before restarting has the same effect.
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Might it be time to ask for your money back? If it was sold to you as a fully working device, it isn't.