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Old 07-13-2013, 04:55 PM   #35
DNSB
Bibliophagist
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Posts: 46,881
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by BobC View Post
I think debugging this would require Kobo to acknowledge they and not Calibre has the problem .
I'd have to disagree that it is solely a Kobo issue. I had this issue with several devices on my computer when it was running Windows XP SP3. Updating the AMD USB filter driver to the last version I could find cured the issue for a while until I upgraded to Windows 7. With Windows 7 on the same hardware, I have not seen the problem re-appear.

When I was having the issue, I tried connecting my Kobo WiFi to several other computers. I found the same issue on another computer with an AMD chipset running Windows XP SP3. Otherwise, a couple of PowerPC and Intel Macs had no problems nor did several computers using Intel chipsets.

After purchasing a Touch, I tested it with the other AMD chipset computer and it showed the same issue -- copy a mass of files over and part way through the transfer, the Touch would appear to disconnect though it would show in My Computer without any accessible details.

Regards,
David
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