Quote:
Originally Posted by Davidsc
Confirming, this now seems to be resolved. I find it interesting, and a bit discouraging, that I found out about the fix here, at Mobileread (thank you), but have not yet had a response from Google on my support incident. I guess I imagine that, in their shoes, I would have wanted to send out emails to all affected users ASAP. Oh well. Thank goodness for user groups.
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Agreed. They sent me an email to take a survey and tell them how satisfied I was with their *non-existant* support. I wrote exactly what you are saying - that I am member on Mobileread and that only thanks to other members here I even learned that the problem is experienced by other users also (after reauthorising and reinstalling ADE for nothing) and that Google knows the issue is on their side. I also noted that, if I had such info form Google, I would have waited and wouldn't have requested a refund. And of course, I told them Amazon has live chat and this has never happened to me in my long association with them
