MobileRead Forums - View Single Post - Should I risk exchanging a Glo with 1 bright pixel? How common are problems?

Caribou007 · 07-11-2013, 04:14 PM

I have a bright pixel near the bottom of the screen of my Glo. It isn't inside the reading area. I thought I had 30 days to exchange my Glo, but Chapters only gives us 14 days ! Which means I'll have to go through Kobo.

How common are problems? How likely is it that I'll receive a Glo that's worse than what I already have? What is Kobo's exchange policy regarding bright pixels?

07-11-2013, 04:14 PM	#1
Caribou007 Member Posts: 11 Karma: 10 Join Date: Jun 2013 Device: Kobo Glo	Should I risk exchanging a Glo with 1 bright pixel? How common are problems? I have a bright pixel near the bottom of the screen of my Glo. It isn't inside the reading area. I thought I had 30 days to exchange my Glo, but Chapters only gives us 14 days ! Which means I'll have to go through Kobo. How common are problems? How likely is it that I'll receive a Glo that's worse than what I already have? What is Kobo's exchange policy regarding bright pixels?