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geekspertise · 07-09-2013, 05:47 PM

Last night my Aura decided to crash. I tried to boot it up, and it went immediately to a screen which I believe said "Restoring." After several minutes, it instructed me to plug it back into my laptop, and I had to go through the ENTIRE setup process again. I had to reload my books and I lost all of my reading stats.

Has this happened to anyone? It's running Software Version 2.6.1, which I'm sure I'd upgraded to a while ago.

I'm seriously miffed, and I'm hoping that this is not indicative of more device problems to come. I already had to have my Aura replaced and it took almost two months due to Kobo's collective incompetence.

Let me know if you've had similar experiences.

07-09-2013, 05:47 PM	#1
geekspertise Member Posts: 15 Karma: 19446 Join Date: May 2013 Device: Kobo Aura HD	Crash and Restore Last night my Aura decided to crash. I tried to boot it up, and it went immediately to a screen which I believe said "Restoring." After several minutes, it instructed me to plug it back into my laptop, and I had to go through the ENTIRE setup process again. I had to reload my books and I lost all of my reading stats. Has this happened to anyone? It's running Software Version 2.6.1, which I'm sure I'd upgraded to a while ago. I'm seriously miffed, and I'm hoping that this is not indicative of more device problems to come. I already had to have my Aura replaced and it took almost two months due to Kobo's collective incompetence. Let me know if you've had similar experiences.