Quote:
Originally Posted by Xanthe
Starbucks isn't really a good example of a "responsible company" because it is a niche market, dependent upon people who can afford their prices and who like pretty designs on their coffee, and with their limited menu more subject to the vagaries of economy. To compete with local merchants and fast food places who offer more services and choices, they need to distinguish themselves and create the impression that they are somehow "better". Getting called on their tax version of 3-card monte and subsequently "correcting" that behavior, serves that purpose.
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Bookshops seems to me to be as much niche. They depend on people that can afford their prices (compared to supermaket book prices) and so on.