Quote:
Originally Posted by pidgeon92
The question is.... are they doing it deliberately? or is it an accident due to incompetence?
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It seems to be deliberate, according to the reply I got from Customer Service:
Response Via Email (Keith O) 06/28/2013 11:31 AM
Hello Carey
Thank you for Contacting Kobo Tier 2 Direct Orders.
I am sorry to hear that you are experiencing an issue when attempting to make a purchase of the Kobo Glo.
As you are in China trying to make a purchase to the U.S.A the ordering system is rejecting it.
The only solution I can think of is that a friend or family member places an order for you and they the post it on to you once received.
Hope this helps your situation.
I am now closing this ticket if by chance you have any further queries or concerns, please reply back to this email and it will reopen the ticket.
Sincerely,
The Kobo Team