Quote:
Originally Posted by Blossom
Let us know if you do. I have already repurchased all the ones I bought that were kepub. some during the big coupon sale in 2012. I never contacted support though. I've checked a few times and none of them have been updated.
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When I first heard back they asked what I'd like and I requested they fix the book. Just got an email stating they would try to do so, but since they couldn't guanrantee it would be fixed soon they are issuing me a credit.
Even though it can still take a few days to hear back, I am finding Kobo's customer service of late to be much improved than from a few years ago and again from when Rakuten first took over.