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Old 06-27-2013, 03:38 PM   #22
TheMatrix
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Posts: 30
Karma: 2502
Join Date: Jun 2013
Location: Los Angeles
Device: Kobo Mini, Ipad 2
Quote:
Originally Posted by Elfwreck View Post
I got a reply after the "you will get a response in 24-48 hours," asking for a screencap or other confirmation of the double billing. I opened my bank account, screencapped recent activities, used Paint to draw a line through the details of the other transactions, and sent that in.

Next they will send you another e-mail asking for your account # if its not included in your screen cap so they can credit the money back, since they don't have a record of the transaction evern occuring
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