The Kobo website sucks! Had the same problems ordering the Kobo Mini. See my thread about my experience with them. I finally found a Family Christian Store that sold them for the same price minus shipping cost and just went there to buy one, but you can also order online from them and I believe their shipping cost is less than Kobo. That might be your best bet.
https://www.mobileread.com/forums/sho...d.php?t=216452