Quote:
Originally Posted by Loosheesh
Ouchie! That sucks, and their CS is so terrible at the back of it. I just bought 4 books there a little while ago and at first I was having trouble downloading them but the site eventually sorted itself out, thank goodness.
As to that other issue, no words ... 
I have a 65% coupon that I got from a very generous someone from the Kobo thread and I'm having this crazy urge to buy the Psy-Changeling 10-book bundle with it. It's $74.39; with the coupon it'll be $26.04. Big drop but still very pricey for me with the currency exchange. I was so hoping to score a 75% but no luck. |
My recent Kobo CS experience was that I accidentally bought the PDF version of an ebook when I meant to buy the epub version (the stupid final checkout page doesn't list the format, just the page before it) with a 55% coupon during the last contest, and I contacted CS to see what I could do to switch formats (the prices were different). They said that they would refund my purchase with a store credit (fair enough), and give me a new coupon. They forgot to give me the coupon, and when I sent a follow-up email to CS, they gave me at 90% off coupon!