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I am an American living in China and am having the same problem. It's not just with the Aura, it's with all the ereaders, and it worked fine a couple weeks ago (before I was ready to buy)... I have been in contact with Customer Support and they have never asked whether I was in the US or not, so I'm glad to at least confirm what the problem is.
Since I have an American credit card, my account views me as in the US. In the past, I have had book content say it was unavailable internationally until I logged into my account. But I still can't access the ereaders even when logged in.
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