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Old 06-26-2013, 08:26 AM   #2
Booxtor
Booxtor
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Posts: 1,126
Karma: 2305664
Join Date: Jun 2011
Location: Germany
Device: a lot of..
Quote:
Originally Posted by CJY View Post
This morning, my screen stopped being responsive, i.e. it now constantly show the same image - and a bad one at that.
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Also, I would like to hear Booxtor's thoughts on this. I do see a few other complaints here about what looks to be the same issue, so could there be a faulty batch (I ordered one of the early ones)
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CJY
Hi,

sorry you are hit by this bad luck again.
In you case I guess the problem is not in the screen but most likely in the main board (PCB). I saw already such a picture a couple of times. It would be a warranty case and could be repaired for free. Please contact our maintenance office.

Also my suggestion for the future - please save your time and contact your supplier first. Requests and problem tickets in the store directly will be always processed first. Postings in forums could be easily overlooked.
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