Thought I would share my bad experience with the Kobo website with others. I went there to purchase a Kobo Mini. Went through the whole checkout process and received a credit card confirmation error, which to me meant purchase had not gone through. I checked for an e-mail from Kobo to make sure and nothing. I checked my credit card statement online and nothing. So I tried again that same night with the same result. Figuring it was just a glitch, I tried again the next day and each time had the same error, no e-mail, but this time when I checked my credit card statement, I had several seperate charges from Kobo US INC for the price of a Kobo Mini on my account
. I called my credit card company to let them know of the situation and what had happened. I contacted Kobo via email and phone to inform them of my problem. The customer service rep told me that he had no record of me making a purchase, yet I had all these charges from them
. He also told me that they had received many phone calls from other customers detailing similar problems. They have openned up a ticket for me and we will see how this gets resolved. So I still want to buy a Kobo Mini, but the Kobo website doesn't seem to want to let me do so
Thought I would share for others that may experience a similar problem.