Quote:
Originally Posted by samhy
At least one other person has reported the same thing. It got me wondered since the updates are pushed by the company and one can't refuse them, and since sync the Kobo is a regular and expected behaviour, even if the Kobo is more than one year old shouldn't Kobo be responsible for replacing it?
Just curious  |
Fortunately, it's still under warranty, as it was a gift to my girlfriend at Christmas. It's a bit discouraging, as it has already been replaced numerous times for a rapid battery discharge issue that was extensively covered in another thread.
I've seen more than a few posts of failed firmware upgrades that required resets, but not a lot where it was unrecoverable. In hindsight, I will in the future ensure the battery is at 100%, the sleep cover feature turned off (all of the previous updates went smoothly prior to obtaining a sleep cover), and the reader powered off prior to connecting.