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The reason why I "Love" my Kobo is because it does all that I need. I hated reading with a clip on light. My husband baned me reading in bed with a clip on light. I do not use the dictionary, bookmarking and so on... I have maybe five books at a time on my Glo and I just read in bed at night. I have insomnia and read all night when it is really bad. The Kobo keeps me from glaring at the ceiling all night. Yes, I love having my Glo. Most people wont understand this. Sorry.
I do hope that your issues are resolved soon.
I do not find this forum intollerant or one sided. There are "passionate" people on both sides of the fence. A large amount of the threads here are from people who have issues with firmware or other problems. I do think Kobo listens and monitors the opinions here. I remember so many people fussing about the black band on the bottom of the screen because it was wasted space. I never found it to be a problem. Now, kobo removed it in the last firmware update. Well, we now have cones on the bottom of the screen. Yes, it would be nice to fully customize your reader, bottom line. But.. I don't know any eink reader that does this.
No...it is not perfect but I would take take the Kobo any day over my old ereader with no integrated light. Just Saying..
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