Quote:
Originally Posted by ApK
Not good customer service? They give you a free credit and let you stay on a grandfathered plan that is a better deal than any promo-eligible member gets? Geesh.
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No, it is not. There is no documentation on the site saying that my membership level makes me ineligible for these sales. At one time I was able to participate but not now and never an email about the change.
I've spent a lot of money at Audible. Just because I've been a member since 2001 means I'm less of a customer?
And they only gave me one free credit one time and I believed (based on what the rep told me) that it was a system glitch. The one free credit was to make sure I got in on the sale while they fixed the problem.