Quote:
Originally Posted by daffy4u
I've responded that this is not good customer service for a longtime member. I'm keeping my membership but I'll be buying fewer books and getting more from the library (I'm currently listening to the latest David Sedaris via the library).
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Not good customer service? They give you a free credit and let you stay on a grandfathered plan that is a better deal than any promo-eligible member gets? Geesh.