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Old 06-21-2013, 09:19 PM   #473
graycyn
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Posts: 1,591
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Join Date: Aug 2010
Location: NE Oregon
Device: Kobo Sage, Pocketbook Era, Kobo Forma, Kindle Oasis 2
Quote:
Originally Posted by davidfor View Post
Well, a debugging log should hold a lot different information than for what is normally is sent back. If it was a hardware problem, then a list of books wouldn't have been needed but they probably just have one debug info collection routine.

Also, how did they get you to generate the log?
I had to connect the reader to the Kobo Desktop software and do something, don't remember what without looking up the CS email. It really didn't look like much of a debugging log as far as I could see, mostly just had the list of books and the email for my account, serial # I think, that kind of thing.
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