Thread: Kobo Firmware 2.6.1
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Old 06-21-2013, 03:39 AM   #471
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by graycyn View Post
Well, when I was troubleshooting my Aura with Kobo CS, they had me hook it up to Kobo Desktop and generate a log file for them. I looked later after I'd sent it off by email and was displeased to see all my side-loaded books listed. None of their business and nothing that would help with a hardware issue (flickering glo light) anyway. I don't know that they KEPT the data, but collect it they did.
Well, a debugging log should hold a lot different information than for what is normally is sent back. If it was a hardware problem, then a list of books wouldn't have been needed but they probably just have one debug info collection routine.

Also, how did they get you to generate the log?
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