Thread: Touch SD card at boot up
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Old 06-18-2013, 08:22 PM   #17
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Joe563 View Post
I have the same problem. The SD card works as expected with my Touch but not with my Glo. I have done many things to try to fix the problem, none of which have worked. This includes 1) pinhole reset, 2) sign out of account and resetup, 3) reformat the SD card (SD Card Association), 4) factory reset, and, 5) trying another card.

David, as far as you know is Kobo aware of this problem? Also, was this problem discovered during beta testing?
I don't have any more idea. That's the list of what I have tried. I have had a card that one reader saw, but the other didn't, but that has been solved with the firmware upgrades.

Kobo know about the problems reported earlier. But, your is different. I don't think I have heard of a case where the device didn't see any cards at all. Most times, it has been a particular card that is not seen. There has also been cases of one size of a brand not being seen. But, not seeing any card at all makes me wonder if it a hardware problem with your device.

What actually happens when you put the card in the Glo? Does the device hang for a bit? Any prompts? Does the card show on the device information? Or does nothing at all happen?
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