Thread: Kobo Customer Care
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Old 06-18-2013, 03:51 PM   #5
JSWolf
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Posts: 80,212
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
I can say that after seeing your photo, that is a damaged screen. The glass substrate is broken.
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