Quote:
Originally Posted by Terisa de morgan
No, I was talking about Peter/David doing more to improve Kobo experience than Kobo employees. That's the same with Sony  Sorry about my bad explanation. |
Yeap, there are some wonderful people out there. I've found it true for any hardware or software: there is usually a group of users who provide better support than the company itself. It makes sense in a way since there is none of that business nonsense to deal with, and because they're doing it out of interest.