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Old 06-17-2013, 09:05 PM   #2
meeera
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Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
The usual procedure - charge it fully FIRST, using a different USB cable if you don't know whether it's charging.

On/off cycle, just to check if that's fixed it. Simple pinhole reset if it hasn't. Hardware factory reset next (power off procedure no matter what you see on the screen; then hold paperclip in pinhole and keep it held while you power on).
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