Quote:
Originally Posted by JSWolf
The only problem would be to distinguish a geb3 with a suddenly broken screen from a screen the user broke but claims otherwise.
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That's the whole core of the problem, Jon. If you've ever worked in a user support role, as I have, you'll know that a very significant proportion of users think nothing of lying if they feel that they'll get further by doing so. How do you separate the liers from the minority of users who perhaps genuinely have got a "spontaneous" breakage?