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Vesper,
I don't think it's a case of being "right" or "wrong" - I'm certainly not doubting anyone's claim that their Gen3's screen has broken without being "abused". I just don't think it happens to more than a tiny proportion of people (which obviously doesn't make it any less irksome for those to whom it does happen!).
I really would take care carrying the Gen3 in a backpack - that's an environment where it can easily have a "twisting" force applied to it which will break the screen. If you're going to carry it in a backpack I'd suggest putting it in a rigid container.
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