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Old 06-14-2013, 08:26 AM   #2
Willa
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Posts: 295
Karma: 284140
Join Date: Jan 2013
Location: U.K
Device: Libra 2
Quote:
Originally Posted by mike_bike_kite View Post
In the UK, WH Smiths is currently selling this ereader for £30. After 2 seconds thought I bought one. I haven't used it yet, in fact I can't use it, because the screen shows "updating the software on your reader...".

I tried holding the power key down for various lengths of time, I tried the home key, the menu key etc. I tried recharging it (via USB). I tried staring hard at it. Nothing.

Any ideas?

Mike

PS I'm moderately used to Kindles etc but this is my 1st try with a Kobo. I was hoping to give it to my younger son who likes to read but I suspect I need to fix this before handing it over.
Try a basic reset - directions here, with it plugged in

Last edited by Willa; 06-14-2013 at 08:38 AM.
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